Shipping policy

🚚 Shipping Policy

At Stamporaa.com, we are committed to delivering your personalized gifts quickly, safely, and in perfect condition. This Shipping Policy outlines our dispatch timelines, delivery expectations, and related guidelines.

📦 Order Processing & Dispatch

  • All orders are custom-made and require 1 to 3 business days for processing and dispatch.

  • Orders received on weekends or public holidays will be processed on the next working day.

  • Once your order is dispatched, you will receive an email or SMS with tracking details.

  • We begin production only after payment confirmation and approval (if applicable) of personalization details.

🚚 Shipping Partners & Delivery Timeline

  • We ship across India through trusted delivery partners to ensure safe and timely delivery.

  • Standard delivery timeline: 3 to 7 business days (depending on your location).

  • Delivery to remote areas may take slightly longer.

🕐 Delayed Deliveries

While we strive to deliver all orders on time, delivery delays may occasionally occur due to:

  • Weather conditions

  • Operational delays by courier services

  • Public holidays or national lockdowns

In such cases, we’ll notify you and keep you updated on the shipment status.

📍 Shipping Areas

  • We currently ship across India.

  • If your pin code is unserviceable by our courier partners, we will inform you and offer an alternative (or full refund, if required).

💰 Shipping Charges

  • Shipping is FREE on all prepaid orders above a certain value (e.g., ₹499).

  • For COD (if applicable) or lower-value orders, a nominal shipping fee may be added at checkout and will be clearly shown before payment.

📬 Tracking Your Order

Once shipped, your order’s tracking link will be sent via email or SMS. You can also contact us at help@stamporaa.com for tracking support.

🚫 Incorrect Address or Delivery Failure

Stamporaa will not be responsible for:

  • Orders delayed or returned due to incorrect or incomplete address

  • Customer unavailability at the time of delivery

  • Refused deliveries

If a package is returned to us, re-delivery can be arranged at an additional shipping cost.

📞 Need Help?

If you have questions or concerns regarding your order's shipment, please reach out to us:

📧 Support Email: help@stamporaa.com
📍 Business Location: Mumbai, India